Artificial Intelligence (AI) in the Workplace: Policy Considerations and Best Practices

Artificial intelligence (AI) systems are receiving a lot of attention these days — and for good reasons. These tools are intuitive, can help increase productivity and efficiency, and even facilitate creativity and innovation. With their ease of use and benefits for businesses, it’s not surprising that employers are increasingly incorporating various AI systems — including generative AI tools, automated decision systems, predictive tools and others — in the workplace.

While using AI applications has significant upside potential, certain uses, particularly when not subject to appropriate oversight and safeguards, may present risks to companies