Document! Document! Document! Why does it matter?

Employers are always being told to document. When do we need to document? What are some best practices for documentation? When employers think of documentation, they often think about disciplinary letters. Documentation isn';t simply providing a written warning. It starts with documenting the policy and expectations for employees.

Employers have internal documentation which could include their decision-making process, such as those related to a RIF, investigatory files and notes, or supervisory notes regarding discipline. They also have documentation or written communication that they provide to employees, which is where we’ll focus on this article.