Obligations of the Employee in the Interactive Process

Employees must cooperate in good faith in the reasonable accommodation process; they must provide medical documentation where a disability or need for accommodation isn’t obvious and the employer requests it¹ (see Disability Documentation). Employees must also give their employers information about education or work history that might qualify them for alternative positions.

An employee’s mental or physical condition may prevent that individual from participating in the interactive process; if this happens, it doesn’t constitute a breach of disability laws.