Guidelines for Responding to a Discrimination Investigation

Follow these guidelines when preparing your response to a government agency conducting a discrimination investigation:

  • When you are contacted in writing or in person by a state or federal agency, tell the agency that you will cooperate to the fullest extent of the law. Request time to consult with counsel before disclosing any information or documentation.
  • Upon receiving a state or federal administrative charge of any kind, seek appropriate legal advice so you disclose only relevant documents and information that the law requires you to disclose.
  • Educate and train front office personnel on how to handle state or federal agents who may come into the office with a subpoena. Ask your employees to notify you immediately before releasing any information.
  • Ensure that written complaints are handled appropriately so that the time for responding does not pass without a response.
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