CalChamber's Helpline service is a member benefit for the exclusive use of our Preferred and Executive members. Through our HR Advisers, this service provides CalChamber members with a better understanding of employment-related laws, regulations, court cases and administrative procedures.
In addition to speaking with members directly, our Advisers can sometimes direct callers to relevant resources including opinion letters, government forms and information contained on HRCalifornia.
The Helpline service does not extend to third parties. CalChamber members may not utilize the Helpline to answer questions on behalf of clients or customers.
The Helpline service is intended to serve as a conversational forum. HR Advisers do not provide written responses to questions or review any documents.
The Helpline is not a legal service, and HR Advisers do not provide legal representation or legal advice to members. The HR Advisers will recommend that you consult with your own legal counsel when appropriate.
The service may only be used to discuss issues related to a member's own employees or business.
You may contact the Helpline through one of the following two ways, listed in order of efficiency:
An online question submitted through the Helpline usually results in the quickest response.
Our HR Advisers are a team of highly-qualified and experienced professionals supporting California employers on labor, employment and human resource issues. Learn more about our HR Advisers.
HR Advisers are available to answer members' questions most business days, Monday through Thursday, 8 a.m. - 5 p.m. and Friday 8 a.m. - 4 p.m.
The Helpline will be closed for the following holidays in 2022:
There is no limit on the number of times you may use the Helpline, nor on the length of time an Adviser spends with you.
Members usually receive a return call from an Adviser within one hour.
Because questions can involve complicated situations, it's best if an Adviser can take the necessary time to research the particular issue before returning a member's call. Advisers can more quickly answer a member's question if the member leaves pertinent details with Helpline administrative staff or outlines the details in an e-mail query.
The questions are answered in the order received unless the member has indicated a specific time for a call-back.
